Delivery Information

Shipping

Here at Genetic Supplements Supplements, we know from years of experience that our service is only as strong as our couriers. We have dedicated hundreds of hours to fully track which courier and delivery service fulfils your needs.

  • All our shipments are made by courier DPD Local (tracked) for a typical next working day delivery, or, by DPD Local (untracked) typically 2 - 3 working days.
  • All orders placed before 4.30pm on a working day will be dispatched on that same day.
  • All orders placed after 4.30pm will be dispatched on the next working day.
  • All orders placed before 4pm on a working day will be dispatched on that same day.
  • All orders placed after 4.00pm will be dispatched on the next working day.

Genetic Supplements Courier Charges:

  • DPD Typically Next Working Day - £4.49 but free on orders over £90.00
  • DPD Next Working Day by 10.30am - £12.00
  • DPD Next Working Day by Noon - £11.00
  • DPD Saturday - £12.50
  • DPD European 3-4 working days - £15.00

For all items DPD will safely deliver your parcel, although the vast majority of parcels are delivered within working hours (9am - 5pm), some may be a little bit later (up to 7pm).

If for any reason DPD looses your parcel, we will dispatch your order to you straight away within the same day. We want you to be confident that once you have placed your order, it will arrive trouble free and fast.

If you have questions regarding our shipping then please contact us at: sales@geneticsupplements.co.uk

Please note orders made past 4pm Friday will not be dispatched until Monday.

Packaging weight isn't included in product weight (displayed with each product), and it must be included in the overall shipping weight.

Delivery & Risk

The delivery charges are worked out during the order process for you.

The Couriers will attempt to deliver your parcel and will request a signature.

If for any reason the courier cannot attain a signature at the requested delivery address they can leave your parcel safe with a neighbour or in a safe place. A card will be placed through the requested delivery address stating the destination of your parcel.

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